Return & refund policy

Last Updated: June 15, 2026

Introduction

At Gujarat Travel Packages, customer satisfaction is important to us. This Return & Refund Policy outlines the terms under which cancellations, refunds, and modifications may be processed for travel services booked through our website.

By making a booking with us, you acknowledge and agree to the terms of this policy.

Nature of Services

Gujarat Travel Packages provides travel-related services, including tour packages, hotel reservations, transportation arrangements, sightseeing tours, and other travel experiences.

As our services are time-sensitive and reservation-based, traditional product returns are not applicable.

Cancellation by Customer

Customers may request cancellation of their booking by contacting us through email or phone.

Cancellation requests must include booking details and be submitted by the person who made the reservation.

Refund eligibility and applicable charges may vary depending on:

  • Package type

  • Hotel policies

  • Transportation provider policies

  • Tour operator terms

  • Time remaining before departure

Refund Eligibility

Refunds may be available under the following circumstances:

  • Eligible cancellations made within the permitted cancellation period

  • Duplicate payments

  • Incorrect charges due to technical errors

  • Services unavailable due to supplier cancellation where no suitable alternative is provided

Refund approval is subject to verification and the terms imposed by third-party service providers.

Non-Refundable Situations

Refunds may not be available for:

  • No-shows

  • Missed departures or activities

  • Partially used services

  • Last-minute cancellations subject to supplier restrictions

  • Visa rejections

  • Personal emergencies preventing travel

  • Force majeure events where suppliers do not provide refunds

Certain promotional offers, discounted packages, and special deals may be entirely non-refundable.

Booking Modifications

Requests to modify travel dates, traveler information, accommodations, or other booking details are subject to availability and approval.

Additional charges may apply for modifications requested after confirmation.

Refund Processing Time

Approved refunds will generally be processed within 7 to 15 business days.

Actual credit timelines may vary depending on:

  • Payment method used

  • Banking institutions

  • Payment gateway processing times

Gujarat Travel Packages is not responsible for delays caused by banks or payment processors after a refund has been initiated.

Supplier Cancellation

In cases where hotels, transportation providers, tour operators, or other suppliers cancel a service, we will make reasonable efforts to provide:

  • An alternative arrangement of similar value, or

  • A refund as permitted by the supplier’s refund policy

Force Majeure

Refunds may be restricted or unavailable in circumstances beyond our control, including:

  • Natural disasters

  • Floods

  • Earthquakes

  • Epidemics or pandemics

  • Government restrictions

  • Political unrest

  • Transportation disruptions

  • Weather-related events

Refunds in such situations will be subject to the policies of the relevant suppliers.

Contact Us

For cancellation, modification, or refund requests, please contact:

Gujarat Travel Packages
Website: https://www.gujarattravelpackages.com/
Email: tours@gujarattravelagent.com
Phone: (+91) 96382 58484

We will make every reasonable effort to assist you and process eligible requests promptly.