Return & refund policy
Last Updated: June 15, 2026
Introduction
At Gujarat Travel Packages, customer satisfaction is important to us. This Return & Refund Policy outlines the terms under which cancellations, refunds, and modifications may be processed for travel services booked through our website.
By making a booking with us, you acknowledge and agree to the terms of this policy.
Nature of Services
Gujarat Travel Packages provides travel-related services, including tour packages, hotel reservations, transportation arrangements, sightseeing tours, and other travel experiences.
As our services are time-sensitive and reservation-based, traditional product returns are not applicable.
Cancellation by Customer
Customers may request cancellation of their booking by contacting us through email or phone.
Cancellation requests must include booking details and be submitted by the person who made the reservation.
Refund eligibility and applicable charges may vary depending on:
Package type
Hotel policies
Transportation provider policies
Tour operator terms
Time remaining before departure
Refund Eligibility
Refunds may be available under the following circumstances:
Eligible cancellations made within the permitted cancellation period
Duplicate payments
Incorrect charges due to technical errors
Services unavailable due to supplier cancellation where no suitable alternative is provided
Refund approval is subject to verification and the terms imposed by third-party service providers.
Non-Refundable Situations
Refunds may not be available for:
No-shows
Missed departures or activities
Partially used services
Last-minute cancellations subject to supplier restrictions
Visa rejections
Personal emergencies preventing travel
Force majeure events where suppliers do not provide refunds
Certain promotional offers, discounted packages, and special deals may be entirely non-refundable.
Booking Modifications
Requests to modify travel dates, traveler information, accommodations, or other booking details are subject to availability and approval.
Additional charges may apply for modifications requested after confirmation.
Refund Processing Time
Approved refunds will generally be processed within 7 to 15 business days.
Actual credit timelines may vary depending on:
Payment method used
Banking institutions
Payment gateway processing times
Gujarat Travel Packages is not responsible for delays caused by banks or payment processors after a refund has been initiated.
Supplier Cancellation
In cases where hotels, transportation providers, tour operators, or other suppliers cancel a service, we will make reasonable efforts to provide:
An alternative arrangement of similar value, or
A refund as permitted by the supplier’s refund policy
Force Majeure
Refunds may be restricted or unavailable in circumstances beyond our control, including:
Natural disasters
Floods
Earthquakes
Epidemics or pandemics
Government restrictions
Political unrest
Transportation disruptions
Weather-related events
Refunds in such situations will be subject to the policies of the relevant suppliers.
Contact Us
For cancellation, modification, or refund requests, please contact:
Gujarat Travel Packages
Website: https://www.gujarattravelpackages.com/
Email: tours@gujarattravelagent.com
Phone: (+91) 96382 58484
We will make every reasonable effort to assist you and process eligible requests promptly.